FAQs
Frequently Asked Questions
We are always happy to help! Call us at (208) 262-3212 or email at info@cedarshedandgardenkits.com.
In the meantime you may find your answer to some frequently asked questions below.
The Western Red Cedar Advantage
Aesthetically, it is a naturally stunning building material with deep, tonal properties that accentuate the richly textured wood grains and exposed heartwood.
It is both pitch and resin-free, which means that it can hold a variety of finishes from semi-transparent stains to elegant dark stains. It is also incredibly durable and will prove to keep your structure attractive for years to come.
For centuries, the Western Red Cedar has been celebrated by the Pacific Northwest Coast First Nations as the “Tree of Life” using it to build longhouses, canoes, and totem poles. Thousands of years later and red cedar continues to be a preferred building material.
Red cedar’s reputation for being a naturally durable wood makes it perfect for all outdoor projects. The wood is lightweight and valued for its high natural resistance and decay properties.
It is less susceptible to moisture, insect damage, and fungi growth. Cedar is also water damage resistant and can successfully weather long periods of heavy rain and other weather extremes such as snow, hail, and strong winds.
With its unsurpassed natural beauty, centuries of proven performance, low environmental impact, and natural resistance to decay/insects it’s clear to see the advantage of quality Western Red Cedar.
Contact us at (208) 262-3212. We have options to help you with your installation.
Shipping is included. Most orders have the option of liftgate delivery for an additional fee. See our Shipping & Delivery page for more information.
Our products ship quickly in 1-3 weeks!
Once on route tracking will be available from the carrier. Delivery estimates depend on a variety of factors that carriers such as Fedex are well equipped to help answer.
All of our products ship with a hardcopy assembly manual, however, all of our most up-to-date assembly manuals can be found on their specific product page.
We try to be as flexible as possible, but due to the extreme costs of return shipping, we generally do not accept returns, instead, we will consider but do not guarantee to work with our customers on a case-by-case basis to find an amicable solution
Refund Policy: In the case where a shopper mistakenly purchases a product or uses the wrong credit card, Cedar Shed & Garden Kits North Idaho may consider a full refund of your money. This is up to the discretion of our credit department.
Purchasers who submit Orders through Cedar Shed & Garden Kits North Idaho and subsequently cancel their order prior to shipping will be subjected to a $100 Charge-Back. This is an administrative charge and any outstanding balance will be reimbursed immediately.
Order cancellations must be submitted to us directly at (208) 262-3212.